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Shipping & Returns

Shipping Information

All orders are shipped within 1 working days. If you have not received an order within 10 days, please notify us by email at: sales@elko.com.au

Refund and Returns

Your satisfaction is our first priority. If your item is found to be faulty upon receipt, we will gladly refund via the same method in which you paid for the item. Prior to returning any items that may be faulty please first contact via email or phone during normal business hours to work out the best approach to resolving your concerns 
All returns for refund are subject to us receiving the item back within 14 days of purchase, the returned item/s accompanied with their original packaging and in as new saleable condition. If this is not the case then we cannot refund the item and it will be returned back to you at your cost. 

No warranty is available on most electrical items
 

Returns Process

EMAIL OR PHONE FIRST WITH YOUR CONCERNS ON POTENTIALLY FAULTY ITEMS 

General refund items, please send it to:

ELKO PERFORMANCE PARTS 

21-23 Hi Tech Court, Croydon South, VIC 3136

And also include the following information:



Faulty Items -  Details of faults. 

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